ISO/IEC 27001

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Regulatory Compliance Register

1. Purpose

The Regulatory Compliance Register identifies the laws, regulations, regulatory requirements, contractual obligations, and other compliance requirements applicable to the organization.

It provides a central record of:

  • What requirements apply
  • Why they apply
  • Which business activities they affect
  • Who owns them
  • What controls address them
  • What evidence demonstrates compliance
  • When they were last reviewed

The register should be used as a living document and updated when there are changes to the organization’s business, technology, customers, jurisdictions, or applicable requirements.


2. What Should Be Included?

Depending on the organization, the register may include:

  • Laws
  • Regulations
  • Regulatory guidelines
  • Industry requirements
  • Government requirements
  • Customer contractual requirements
  • Security requirements in contracts
  • Privacy requirements
  • Licensing requirements
  • Certification requirements
  • Internal compliance commitments

The organization should include only requirements that are actually applicable to its business.


3. Regulatory Compliance Register

IDRequirement / RegulationJurisdictionRequirement TypeWhy ApplicableBusiness AreaKey RequirementControl / ProcessOwnerEvidenceReview FrequencyLast ReviewedStatus
REG-001[Law / Regulation]IndiaPrivacyOrganization processes personal dataPrivacyData protection requirementsPrivacy ProgramPrivacy LeadPrivacy recordsAnnual[Date]Applicable
REG-002[Regulation][Country]CybersecurityCustomer contract / operationsSecuritySecurity controlsISMSSecurity LeadISMS evidenceAnnual[Date]Applicable
REG-003[Regulation][Jurisdiction]IndustryOrganization operates in regulated sectorComplianceRegulatory requirementsCompliance ProcessCompliance LeadCompliance reportsQuarterly[Date]Applicable
REG-004[Contract Requirement][Customer]ContractualCustomer contractCustomer SecuritySecurity notificationIncident ManagementSecurity LeadIncident recordsContract review[Date]Applicable

4. Recommended Register Fields

Requirement ID

Assign a unique identifier.

Example:

REG-001

REG-002

REG-003

This makes it easier to reference requirements in risk assessments, audits, policies, and compliance reports.


Requirement Name

Record the official name of the law, regulation, standard, contractual requirement, or other obligation.

Examples may include:

  • Data protection legislation
  • Cybersecurity regulation
  • Industry regulation
  • Customer security requirements
  • Contractual security clauses

Jurisdiction

Record where the requirement applies.

Examples:

  • India
  • United States
  • European Union
  • United Kingdom
  • Specific U.S. state
  • Customer-specific jurisdiction

A company operating internationally should not assume that a requirement applies globally simply because it has customers in that jurisdiction.


Requirement Type

Suggested categories:

  • Law
  • Regulation
  • Regulatory Guidance
  • Industry Requirement
  • Contractual Requirement
  • Customer Requirement
  • Certification Requirement
  • Internal Requirement

Applicability

Document why the requirement applies.

For example:

“The organization processes personal information of individuals in the applicable jurisdiction.”

or:

“The organization provides services to a regulated financial-services customer and the customer contract contains specific security requirements.”

This is important because an auditor should be able to understand the basis for including the requirement.


5. Business Area

Identify the part of the organization affected.

Examples:

  • Information Security
  • Privacy
  • HR
  • Finance
  • Procurement
  • Engineering
  • IT
  • Cloud Operations
  • Sales
  • Customer Support
  • Product
  • Physical Security

6. Key Requirement

Summarize what the organization needs to do.

Avoid copying entire legislation or regulations into the register.

Instead, record concise requirements such as:

  • Maintain appropriate security controls.
  • Protect personal information.
  • Maintain required records.
  • Report certain incidents within applicable timeframes.
  • Restrict access to authorized personnel.
  • Retain records for the required period.
  • Implement contractual security requirements.

The detailed legal interpretation should be maintained in appropriate legal/compliance documentation where necessary.


7. Control / Process

Identify the organizational process or control used to address the requirement.

Examples:

RequirementControl / Process
Personal data protectionPrivacy Management
Access restrictionAccess Control
Security incidentsIncident Management
Supplier requirementsSupplier Security
Data retentionRecords Retention
Security monitoringLogging & Monitoring
Business continuityBusiness Continuity
Employee obligationsHR Security

This creates a useful relationship:

Requirement → Risk → Control → Evidence


8. Requirement Owner

Assign a responsible person or function.

Possible owners:

  • Compliance Manager
  • Privacy Lead
  • Security Lead
  • Legal
  • HR
  • IT
  • Finance
  • Procurement
  • CTO
  • Business Owner

The owner is responsible for monitoring the requirement and coordinating compliance activities.


9. Evidence

Identify what demonstrates that the requirement is being addressed.

Examples:

  • Policies
  • Procedures
  • Risk assessments
  • Access reviews
  • Training records
  • Security logs
  • Contracts
  • Supplier assessments
  • Incident records
  • Audit reports
  • Compliance assessments
  • Management review records

Avoid simply writing “Policy” for every requirement.

Where possible, identify operational evidence showing that the requirement is actually implemented.


10. Review Frequency

Define an appropriate review frequency.

Examples:

  • Monthly
  • Quarterly
  • Semi-annually
  • Annually
  • Contract renewal
  • Regulatory change
  • Business change

The frequency should depend on the nature and risk of the requirement.


11. Last Reviewed

Record the date on which the requirement was last reviewed.

Example:

30-Sep-2026


12. Status

Suggested values:

  • Applicable – Compliant
  • Applicable – Action Required
  • Applicable – Under Review
  • Partially Implemented
  • Not Yet Implemented
  • Not Applicable
  • Retired

13. Applicability Assessment

Not every regulation applies to every organization.

The organization should assess applicability using factors such as:

Geography

Where does the organization operate?

Customers

Where are customers located?

Individuals

Whose personal data is processed?

Industry

Does the organization operate in a regulated sector?

Services

What products or services are provided?

Data

What types of information are processed?

Contracts

What security or compliance obligations have customers imposed?

Technology

Does the organization use systems or services subject to specific requirements?


14. Example – SaaS Startup

Consider an India-based SaaS company serving customers in India, the United States, and Europe.

Its compliance register might contain categories such as:

Requirement AreaApplicability Question
Indian privacy requirementsDoes the company process personal data in India?
Overseas privacy requirementsDoes the company’s activity create obligations in other jurisdictions?
Customer contractual requirementsDo customer contracts contain security/privacy obligations?
Payment requirementsDoes the company process payment-card information?
Financial-sector requirementsDoes the company provide services to regulated financial entities?
Employment requirementsDoes the company process employee information?
Cybersecurity requirementsAre there applicable cybersecurity reporting or security obligations?

The organization should perform an actual applicability assessment rather than automatically marking every regulation as applicable.


15. Regulatory Change Monitoring

The organization should establish a process for identifying changes to applicable requirements.

Sources may include:

  • Government websites
  • Regulatory authority websites
  • Legal counsel
  • Compliance advisors
  • Industry associations
  • Customer contractual updates
  • Regulatory notifications
  • Official regulatory newsletters

When a change is identified:

Identify Change

↓

Assess Applicability

↓

Determine Impact

↓

Identify Required Changes

↓

Assign Owner

↓

Implement Changes

↓

Collect Evidence

↓

Update Register


16. Regulatory Change Record

A separate change log can be useful.

Change IDRequirementChange IdentifiedImpactAction RequiredOwnerDue DateStatus
RC-001[Requirement][Description]HighUpdate privacy processPrivacy Lead[Date]Open
RC-002[Requirement][Description]MediumUpdate contract languageLegal[Date]Closed

This provides evidence that regulatory changes are actively monitored rather than simply listed.


17. Compliance Gap Assessment

When a requirement changes or a new requirement becomes applicable, perform a gap assessment.

Example:

RequirementCurrent StateGapActionOwnerTarget Date
Data retentionRetention periods documentedReview requiredUpdate retention schedulePrivacy[Date]
Breach notificationProcedure existsRegulatory deadline needs reviewUpdate procedureLegal[Date]
Supplier securitySupplier review performedContract clause missingUpdate contractsProcurement[Date]

18. Relationship With the Risk Register

Regulatory requirements can create information security risks.

Example:

Regulatory Requirement

Personal information must be appropriately protected.

↓

Business Risk

Unauthorized access to personal information.

↓

Risk Assessment

Likelihood × Impact

↓

Risk Treatment

Strengthen access control.

↓

Control

MFA + least privilege + access reviews.

↓

Evidence

Access review records + IAM configuration + authentication logs.

This creates a traceable relationship between compliance requirements and information security risk management.


19. Relationship With the Statement of Applicability

Where a regulatory requirement creates an information-security control requirement, the organization should consider whether the necessary control is addressed through:

  • Annex A controls
  • Other controls
  • Existing business processes
  • Contractual controls
  • Organization-specific controls

The SoA should reflect the controls that are necessary for the organization’s ISMS, rather than treating the Regulatory Compliance Register as a substitute for the risk assessment or SoA.


20. Regulatory Compliance vs ISO 27001

These are different concepts.

ISO 27001Regulatory Compliance
Establishes an information security management systemAddresses specific legal/regulatory obligations
Risk-basedRequirement-based
Organization defines its ISMS methodologyRequirements come from applicable external sources
Uses risk treatment to determine necessary controlsMay mandate specific obligations
Includes continual improvementMay require specific reporting, retention, privacy, or security activities

ISO 27001 compliance does not automatically mean that the organization complies with every applicable law or regulation.


21. Regulatory Compliance and Contracts

Customer contracts can create important security obligations even when they are not laws or regulations.

Examples:

  • Security incident notification
  • Data protection requirements
  • Encryption requirements
  • Access control
  • Security testing
  • Audit rights
  • Data retention
  • Data deletion
  • Business continuity
  • Supplier restrictions

These requirements should be tracked where they create obligations for the organization.


22. Audit Evidence

An auditor may examine:

  • Regulatory Compliance Register
  • Applicability assessments
  • Regulatory change records
  • Legal/compliance reviews
  • Contracts
  • Policies and procedures
  • Risk assessments
  • Compliance assessments
  • Internal audit results
  • Regulatory correspondence
  • Incident notification records
  • Corrective action records
  • Management review records

The auditor may ask:

“How does the organization know which legal, regulatory, contractual, and other requirements apply to its information security activities?”

The register should provide a clear answer.


23. Startup-Friendly Implementation

A small organization does not need hundreds of pages of legal analysis.

A practical approach is:

Step 1

Identify jurisdictions and business activities.

Step 2

Identify relevant laws, regulations, and contracts.

Step 3

Document why each requirement applies.

Step 4

Summarize the relevant security/privacy obligation.

Step 5

Map the requirement to an owner and process.

Step 6

Identify evidence.

Step 7

Monitor changes.

Step 8

Review the register periodically.

Step 9

Update the risk assessment and controls when requirements change.


24. Quick Compliance Register Checklist

  • Applicable jurisdictions identified
  • Relevant laws identified
  • Relevant regulations identified
  • Industry requirements identified
  • Customer contractual requirements identified
  • Applicability assessed
  • Requirement owners assigned
  • Security/privacy obligations documented
  • Controls/processes mapped
  • Evidence identified
  • Regulatory change monitoring defined
  • Review frequency defined
  • Last review date recorded
  • Changes tracked
  • Compliance gaps tracked
  • Risk Register updated when required
  • Management informed of significant compliance issues

25. Final Principle

The Regulatory Compliance Register should answer five questions:

What requirements apply to us?
Why do they apply?
What do we need to do?
Who is responsible?
How can we demonstrate compliance?

The practical compliance chain is:

Requirement → Applicability → Obligation → Risk → Control → Owner → Evidence → Review → Improvement

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